Enhanced alerts from The Cooperative Bank of Cape Cod are available in Online and Mobile Banking. With alerts, you will always know exactly what is happening with your money, and you can watch for suspicious activity. These alerts let you know the moment something important happens in your account(s).

You can choose from dozens of account activity alerts such as:

  • A purchase using your debit card was processed.
    You instantly know.
  • An ATM withdrawal is made.
    You instantly know.
  • A check clears that exceeds the amount you set.
    You instantly know.

Messages are sent instantly using any of the delivery channels you choose:

  • Text Messages – One of the easiest ways to receive alerts is through text messages on your smartphone¹, or wearable devices.
  • Email – Receive email messages about your account activity.
  • Online Banking Message Center – View alerts every time you log on to Online Banking.
  • Push Notifications – For Mobile Banking users, receive a push notification to your phone instantly.

Setting up alerts just takes moments and it’s free.

 

Enrollment For Online Banking Users:

  1. Log on to Online Banking. Click “Enroll” in the alerts area on the homepage.
  2. Enter your preferred contact methods (email, text).
  3. Click each category in “Alert Options” to view the list of available alerts and select the alerts you want to receive.
  4. Select how you would like to receive the alerts (Secure inbox, Email, or Text), and select “Save”.

Personal Online Banking Alerts Guide

Enrollment For Mobile Banking Users:

  1. Log on to The Coop Mobile Banking. Click on “More”
  2. Turn Push Notifications on.
  3. Select “Account” or “Security Alerts” to view the list of available alerts and select the alerts you want to receive.
  4. Once alerts are on, select History to view any alerts that have been sent in the past 90 days.

Mobile Banking Alerts Guide

¹Message and data rates may apply

View Our Online and Mobile Banking Alerts Tours


Mobile Banking Alerts Video Tour


Personal Online Banking Alerts Video Tour

Online Banking Alerts goes well with . . .