Facts

What does The Cooperative Bank of Cape Cod do with your personal information?

Why

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and income
  • Account balances and payment history
  • Credit history and credit scores

When you are no longer our customer, we continue to share your information as described in this notice.

How

All financial companies need to share customers’ information to run their everyday business. In the section below, we list the reasons financial companies can share their customer’s personal information; the reasons The Cooperative Bank of Cape Cod chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information
Does The Cooperative Bank of Cape Cod share?
Can you limit this sharing?
For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus YES NO
For our marketing purposes – to offer our products and services to you YES NO
For joint marketing with other financial companies NO WE DON’T SHARE
For our affiliates’ everyday business purposes – information about your transactions and experiences NO WE DON’T SHARE
For our affiliates’ everyday business purposes – NO WE DON’T SHARE
For nonaffiliates to market to you NO WE DON’T SHARE

Questions

Call 800.641.1100 or go to www.mycapecodbank.com

Who We Are

Who is providing this notice? The Cooperative Bank of Cape Cod

What We Do

How does The Cooperative Bank of Cape Cod protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

All employees are bound by the Bank’s Code of Conduct and are trained in how to maintain the privacy of our customers’ information.

How does The Cooperative Bank of Cape Cod collect my personal information? We collect your personal information, for example, when you

  • Open an account or deposit money
  • Pay your bills or apply for a loan
  • Use your credit card or debit card

We also collect your personal information from other companies.

Why can’t I limit all sharing? Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes – information about your credit worthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

Definitions

Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • The Cooperative Bank of Cape Cod has no affiliates
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • The Cooperative Bank of Cape Cod does not share with nonaffiliates so they can market to you
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • The Cooperative Bank of Cape Cod does not jointly market

Other Important Information

Do not accept any unsolicited emails or correspondence from companies who claim to be partners of The Cooperative Bank of Cape Cod. If you would like to receive a copy of this Privacy Policy by mail or email, please call 800.641.1100 or click here.

Revised 8/2016

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