In the event that your card is lost or stolen, during business hours, report it to The Cooperative Bank of Cape Cod immediately at 1.800.641.1100. After bank hours, call 1.800.472.3272. This line is available 24 hours a day.

IMPORTANT The Cooperative Bank of Cape Cod will NEVER call you unsolicited to verify information about your account or personal information over the phone or via email. If you are contacted in such a manner, please DO NOT give out this information.

Customer Assistance

At The Cooperative Bank of Cape Cod, we enjoy hearing from our customers. By getting to know you and listening to you, we can offer safe, sound and smart solutions tailored to your particular needs. To receive more information about any of our products or services, please fill out the fields in the form below. One of our representatives will contact you within one business day. You may also stop by any of our convenient branches or contact our call center during regular business hours at 508.568.3400. We welcome your feedback and look forward to hearing from you.

Monday through Wednesday from 8:00 AM to 4:30 PM
Thursday and Friday from 8:00 AM to 7:00 PM
Saturday from 8:00 AM until 2:00 PM

To learn more about current Career Opportunities available and submit an application, please click the button below.

Join Our Team

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By Email

If you would like to email us directly, please use the following addresses:

Please Note: Standard email is not encrypted. For your protection, please do not include any personal non-public or account specific information in any email you send to the Bank.

By Phone

Customer Assistance Center: 508.568.3400
Telebanking: 508.362.9800 or 888.566.0600
To reach our office, call: 1.800.641.1100 or 508.568.3200

By Fax

Commercial Lending: 508.568.1220
Mortgage Department: 508.568.3645

By Mail

The Cooperative Bank of Cape Cod
Operations Center
25 Benjamin Franklin Way
Hyannis, MA 02601

Loan Department

For existing mortgage customers: call Loan Servicing at 508.568.3556
For new mortgage customers: call Loan Origination at 508.568.3266
Commercial Lending Department: 508.568.1214

Branch Locations

Branch and ATM locations can be found at our Locations & Hours page.