First Time User Instructions

Welcome to your first time log in for The Cooperative Bank of Cape Cod Online Banking. If you haven’t done so already, check out our helpful online banking tutorial before you get started.

If you have not yet received your First Time Login Password, please begin by contacting our Customer Assistance Center at 508.568.3400 during normal business hours.

Our Customer Assistance Center will provide you with login codes and assist you with starting the First Time Login process during which you will select your own Access ID and password.

To begin, click here: First Time Login

Your Web Browsers and Security Requirements

The browsers that The Cooperative Bank of Cape Cod’s Web-based financial services currently support are listed below. If you have difficulty or questions, please contact our Customer Assistance Center. The Cooperative Bank of Cape Cod requires its financial service customers to use browsers with 128-bit encryption. Most modern browsers support 128-bit encryption.

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