The Cooperative Bank of Cape Cod has announced the promotion of six employees in recognition of individual performance and successes within the organization.
“I congratulate this extremely talented group of professionals on their well-deserved promotions,” said Lisa Oliver, Chair, President and CEO, The Cooperative Bank of Cape Cod. “They consistently exhibit high levels of subject matter expertise and customer service commitment by always going the extra mile to ensure clients have the best banking experience possible. I also applaud this group’s commitment to community service and volunteerism – they truly embody the Bank’s vision to transform lives through the power of community banking.”
Promotions recently approved by the bank’s Board of Directors include:
- Sarah Swift was promoted to Vice President, Retail Administration Manager with responsibility for vendor management, training, reporting, maintenance and creating tools and procedures to enhance efficiencies within the bank’s retail operations. She also leads the bank’s efforts in all branch operations, compliance and regulatory procedures.
- Jill Levesque was promoted to Assistant Vice President, Deposit Operations Manager with management responsibility for electronic delivery channels, payment systems, and enhancing performance as well as exceptional customer service across the bank’s deposit operations team. Additionally, she manages vendor relationships and represents the department in audits and regulatory procedures.
- Andrea Merianos was promoted to Assistant Vice President, Learning and Development Officer with responsibility for promoting talent development opportunities for all bank personnel. In addition to assessing learning needs, designing and implementing effective training programs, she also is charged with managing training records through the bank’s Learning Management System while partnering with HR on recruitment and engagement efforts.
The Bank also welcomed three employees to the ranks of Bank Officer:
- Kristina Cormier was promoted to Senior Commercial Loan Administrator, Officer. Her responsibilities include supporting the commercial banking team in preparing loan documentation, maintaining collateral and credit files, ensuring regulatory adherence in the loan process, and ordering necessary reports to mitigate bank risk. She also assists the bank’s small business relationship managers with loan processes.
- Jennifer Driscoll was promoted to Senior Marketing Coordinator, Officer, responsible for all advertising and marketing efforts at the bank including product line promotions, sales campaigns, brand management and market research. In addition to managing a yearly calendar of events and liaising with external vendors, she supervises all graphic design, copywriting and production for bank messaging across diverse media platforms.
- Brian Hegg was promoted to System Administrator, Officer. Responsible for maintaining and upgrading the bank’s computer hardware and software, tasks include mobile device management, managing inventory systems, end-user technical support and training, and remote support. The position serves as a secondary for IT application administration, documenting and updating department procedures to ensure smooth and compliant operations of all bank systems.