Resources for Businesses

We are working with many businesses on Cape Cod to prepare applications for all the assistance programs available. We will continuously update this site with the latest information.

Update from The Coop

Updated: January 5, 2022

Given the national and regional increase in case counts due to the new variant, this is an appropriate time to provide you with an update. The concerning COVID case rates are exacerbated by regular seasonal illnesses and we will need vigilance once again to safely navigate this challenge.

Our team has been working tirelessly to ensure the health and safety of our employees and clients and continuously evaluates conditions to determine the appropriate response and approach.

Lobbies to Remain Open

To meet all of your banking needs, we are determined to keep our lobbies open with safety measures in place and provided we have adequate staffing to do so.
While keeping our lobbies open remains our primary objective, we may need to return to drive-up access only, if the situation warrants. If a high number of employees are impacted by COVID, we may need to close a single branch lobby, or in the extreme, all lobbies, but our goal is to keep our lobbies open, safely. Our website will alert you to any changes to our service delivery.

Masks Required in Branch Locations

Since Thanksgiving, we have required our employees to wear masks to help mitigate the spread of COVID. Following the latest CDC and Massachusetts Department of Public Health advisories, all residents, regardless of vaccination status, have been advised to wear a mask or face covering when indoors (not in their own home). Based on this, we are requiring clients visiting our branches to wear masks while inside the building. Please know that this is a carefully considered decision made by the management team, and if there is an issue please reach out to our Customer Assistance Center.

We have all continued to work through COVID, and we appreciate your understanding as we work to provide you the service and banking experience you have come to expect while keeping everyone as healthy and safe as possible.

Updated Guidance Regarding Applicant Deadlines for COVID Economic Injury Disaster Loan Program

Updated: November 24th, 2021

The SBA announced the following updated guidance for COVID Economic Injury Disaster Loan (EIDL) program applicants to better serve small business owners in need, while funding remains available:

  • EIDL loan and Targeted Advance applications will be accepted until December 31 and will continue to be processed after this date until funds are exhausted.
  • Supplemental Targeted Advance applications will be accepted until December 31; however, the SBA may be unable to process some Supplemental Targeted Advance applications submitted near the December 31 deadline due to legal requirements. The SBA cannot continue to process Supplemental Targeted Advance applications after December 31 and strongly encourages eligible small businesses to apply by December 10 to ensure adequate processing time.
  • Borrowers can request increases up to their maximum eligible loan amount for up to two years after their loan origination date, or until the funds are exhausted, whichever is soonest.
  • The SBA will accept and review reconsideration and appeal requests for COVID EIDL applications received on or before December 31 if the reconsideration/appeal is received within the timeframes in the regulation. This means six months from the date of decline for reconsiderations and 30 days from the date of reconsideration decline for appeals – unless funding is no longer available.

The COVID EIDL and EIDL Advance programs still have billions of dollars available to help small businesses hard hit by the pandemic. More than 3.8 million businesses employing more than 20 million people have found financial relief through SBA’s Economic Injury Disaster Loans. Learn more at

Additional Phase 4 Industries to Reopen May 10

Updated: May 7th, 2021

The Baker-Polito administration announced that the state will move forward in the reopening plan to open certain outdoor Phase 4 industries effective Monday, May 10th.
For more information please visit

SBA Paycheck Protection Program

Funding for the SBA’s Paycheck Protection Program (PPP) has ended, and the SBA is no longer accepting PPP applications for first or second draw loans.

We are now turning our focus to helping our clients through the SBA’s loan forgiveness process. For details on the forgiveness process, please visit our dedicated webpage:

Simplified Forgiveness Application Available Online for Loans $150,000 and Less

Updated: March 6th, 2021

The simplified forgiveness application (form 3508S) for loan amounts of $150,000 less is now available to access online. We emailed our customers their personal link on March 5, 2021.

In order to submit the simplified forgiveness application, borrowers will need the following information:

  • The number of employees at the time of loan application and at the time of forgiveness application;
  • Amount of the loan proceeds spent on payroll costs;
  • Requested loan forgiveness amount;
  • And attestations that the usage of PPP loan proceeds and calculations used for applying for a PPP loan were accurate.

For any customers that are having issues logging in, please email us at

Shuttered Venue Operators Grant

The Shuttered Venue Operators (SVO) Grant program was established by The Economic Aid to Hard-Hit Small Businesses, Nonprofits, and Venues Act, signed into law on Dec. 27. The program includes $15 billion in grants to shuttered venues, to be administered by the Small Business Administration’s Office of Disaster Assistance. Eligible applicants may qualify for SVO Grants equal to 45% of their gross earned revenue, with the maximum amount available for a single grant award of $10 million.

More details on how to apply and eligibility requirements are available at

20-Minute Tuesdays

The Cooperative Bank of Cape Cod in partnership with the Cape Cod Chamber of Commerce has launched  “Twenty-Minute Tuesdays” – a monthly online Q&A video series that gives local businesses and nonprofit organizations access to the Bank’s expert team.

Daily Updates from Massachusetts

For the latest information on statewide case numbers, Covid-19 testing sites, vaccines, guidelines, and business restrictions, visit the state’s website at

You can also sign up for alerts from the state at

Cape Cod Reopening Task Force

The Cape Cod Reopening Task Force: The site serves as a one-stop location for residents, businesses, employees, municipalities, and visitors to the region. The site includes detailed information for Cape businesses and an impact survey.

Beware of SBA Fraud

  • There’s a new coronavirus-related scam making the rounds, but this time the crooks are targeting small businesses. It starts with an email that claims to come from the “Small Business Administration Office of Disaster Assistance.” It says you’re eligible for a loan of up to $250,000 and asks for personal information like birth date and Social Security number. Real lenders never do this, and asking for your personal information is a tip-off that the sender is trying to steal your personal information.
  • Phishing attempts aren’t the only scam that business owners are reporting. The FTC has heard from people that have applied for loans through websites pretending to be part of the SBA’s Economic Injury Disaster Loan program, which has been extended to December 31, 2021. And other people report they’ve been contacted to repay loans they never took out. The likely culprits? Criminals who illegally applied for loans in their name. Learn more at:
  • Please be aware of a recent scam involving fraudsters impersonating the Small Business Administration. The fraudsters are claiming to be conducting “site visits” on behalf of the SBA.  The SBA does not conduct site visits. If you are contacted by someone claiming to be from the SBA for such a visit, suspect fraud and please report it to the SBA and/or local your local police department.

You can read about other SBA related scams at:

For more tips on how to protect yourself from fraud, please visit our security resources webpage:

Your Banker is Available

As your business partner, we are here to help. Please reach out to your Commercial Relationship Manager, your Branch Manager – Small Business Specialist, or any of us here at The Coop if you need to speak to someone directly about your business banking or help you navigate the information below. If you would like to submit an inquiry online, you may Contact a Small Business Specialist and a banker will get back to you as soon as we are able.

Additionally, for any transaction related questions, our Customer Assistance Center is available to help our customers. Reach us during normal business hours at 508.568.3400 or toll free at 800.641.1100.


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