Electronic Banking with Personal Service
We understand that technology moves at a lightning pace and can be frustrating to keep up with. Let us help make it simple! Each of The Coop’s nine branches has designated Tech Ambassadors, whose role is to assist customers with online and mobile banking. Bring in your device − phone (Apple or Android), tablet, laptop − and our Tech Ambassadors can work through problems with you.
Tech Ambassadors can help with topics, such as:
- Set up Online Banking, Mobile Banking
- Mobile Deposit, Bill Pay, Alerts
- Troubleshooting
- Password Reset
- Download The Coop App
All branches are equipped with Wi-Fi, allowing customers to bring in all devices, including those without data plans. We have computer stations and iPads in all branch lobbies for customers to use, too. And you don’t need an appointment!
Meet our Tech Ambassadors
Ceara Tourville
Ceara is Assistant Branch Manager of at our Marstons Mills branch. Her favorite apps are Amazon and Waze, and she couldn’t live without her iPhone. She loves being known as tech savvy and helping customers feel comfortable with their electronics! Ceara enjoys painting, arm knitting, shopping, and walking with her son. She’s active at Saint Anthony Church (East Falmouth), Big Brother Big Sister, and Celtics Community Crew.
Rob Brackett
Rob is at Universal Banker at our West Barnstable branch. His favorite app is Pandora Radio, and he couldn’t live without the technology in his car! Rob enjoys seeing how happy customers are when he helps them sort out all of their tech problems and they leave with everything working correctly. Rob enjoys spending time with his girlfriend and their dog, hanging out with friends at the beach or playing videogames and board games. And he loves working on his car, motorcycle, and boat.
Jen Deutsch
Jen is a Floating Supervisor for all of our branches. Instagram is her favorite app, and she couldn’t live without her iPhone or Apple watch! Jen loves being able to assist customers with technology to help make banking easier for them. Jen enjoys spending time with friends, teaching spinning and strength training, and having fun with her family!
