Electronic Banking with Personal Service

We understand that technology moves at a lightning pace and can be frustrating to keep up with. Let us help make it simple! Each of The Coop’s nine branches has designated Tech Ambassadors, whose role is to assist customers with online and mobile banking. Bring in your device − phone (Apple or Android), tablet, laptop − and our Tech Ambassadors can work through problems with you.

Tech Ambassadors can help with topics, such as:

Set up Online Banking, Mobile Banking
Mobile Deposit, Bill Pay, Alerts
Troubleshooting
Password Reset
Download The Coop App

All branches are equipped with Wi-Fi, allowing customers to bring in all devices, including those without data plans. We have computer stations and iPads in all branch lobbies for customers to use, too. And you don’t need an appointment!

Meet our Tech Ambassadors

Ceara Tourville

Ceara is Assistant Branch Manager of at our Marstons Mills branch. Her favorite apps are Amazon and Waze, and she couldn’t live without her iPhone. She loves being known as tech savvy and helping customers feel comfortable with their electronics! Ceara enjoys painting, arm knitting, shopping, and walking with her son. She’s active at Saint Anthony Church (East Falmouth), Big Brother Big Sister, and Celtics Community Crew.

Rob Brackett

Rob is at Universal Banker at our West Barnstable branch. His favorite app is Pandora Radio, and he couldn’t live without the technology in his car! Rob enjoys seeing how happy customers are when he helps them sort out all of their tech problems and they leave with everything working correctly. Rob enjoys spending time with his girlfriend and their dog, hanging out with friends at the beach or playing videogames and board games. And he loves working on his car, motorcycle, and boat.

Jen Deutsch

Jen is a Floating Supervisor for all of our branches. Instagram is her favorite app, and she couldn’t live without her iPhone or Apple watch! Jen loves being able to assist customers with technology to help make banking easier for them. Jen enjoys spending time with friends, teaching spinning and strength training, and having fun with her family!

Kate Dixon

Kate is Assistant Branch Manager at our Sandwich branch. Her favorite app is BTES – Best exercise application – library of workouts, meals and mindset programs with free coaching. Kate cannot live with her phone! The best part about being a Tech Ambassador is being able to help clients solve their tech problems. When she’s not at the Bank, she loves being at the ocean.

Rachel Freitas

Rachel is a Universal Banker at our Sandwich branch. Her favorites are any of her reading apps plus Starbucks: Coffee and books are lovely together! Rachel cannot live without her cellphone because she does all her banking online! She loves getting to learn about new technology as it becomes available and then being able to help customers also learn. Rachel enjoys reading, knitting, hiking, going to Disney, and traveling the world.